Terms of service

Terms of Service – Symbiote Labz

1. Introduction

Welcome to Symbiote Labz Ltd. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you don’t like rules — bounce. If you’re serious — read on.

2. Eligibility

  • You must be 18 years or older to purchase from this site.
  • By using this website, you confirm that:
    • You are of legal age in your country.
    • You understand the nature of the products offered.
    • You agree to use them for research purposes only.
  • Our products are not intended for human consumption unless otherwise specified under compliant supplement lines. Any misuse is the customer’s sole responsibility.

3. Use of Products

Symbiote Labz products are sold strictly for research purposes only, unless explicitly stated otherwise. This includes but is not limited to:

  • Laboratory research
  • In-vitro testing
  • Educational use

We do not condone, encourage, or recommend the misuse or misrepresentation of our products.

4. Orders & Payments

  • All orders must be paid in full before shipment.
  • We reserve the right to cancel or refuse any order at our discretion.
  • By purchasing, you certify that all information provided is accurate and truthful.

Fraudulent Purchases & Chargebacks

By completing a purchase on this site, you confirm that you are the cardholder or have full authorization from the cardholder to use the chosen payment method. By ticking the acceptance box at checkout, you acknowledge and agree that:

  • All transactions are final and non-refundable.
  • You accept full responsibility for the purchase and any charges incurred.
  • You waive any right to initiate or pursue a chargeback through your bank, PayPal, or any other payment provider.
  • Any fraudulent or unauthorized purchase attempts will be reported and pursued to the fullest extent of the law.

5. Refunds & Returns

  • All Sales Final: Due to the nature of our products, we do not accept returns, exchanges, or offer refunds under any circumstances once an order has been shipped.
  • Non-Returnable Products: Research chemicals, injectables, consumables, and any opened or tampered packaging cannot be returned for safety and compliance reasons.
  • Defective or Wrong Item Received: If you receive the wrong product or a damaged item due to our error, contact us within 7 days of delivery at [your support email]. We will review the case and, at our discretion, provide a replacement or store credit.
  • Shipping Responsibility: Customers are responsible for providing the correct shipping address at checkout. We are not liable for packages lost due to incorrect addresses or postal errors once dispatched.

By purchasing from Symbiote Labz Ltd., you agree and acknowledge that all transactions are final, binding, and not eligible for chargebacks or reversal.